Communications

Configure email templates

Customize the automatic emails that MatGoat sends to your students. Edit welcome messages, payment reminders, and other communication templates.

Automatic emails

MatGoat sends automatic emails in various cases:

  • Welcome to new students.
  • Payment confirmation.
  • Payment reminder.
  • Failed payment.
  • Promotion recorded.

Customize templates

To edit a template:

  1. Go to Settings > Communications.
  2. Select Email templates.
  3. Choose the template to edit.
  4. Modify the content.
  5. Save the changes.

Available variables

Use these variables in your templates:

  • {{name}}: Student’s name.
  • {{email}}: Student’s email.
  • {{academy}}: Your academy’s name.
  • {{plan}}: Subscription plan.
  • {{amount}}: Payment amount.
  • {{date}}: Current date.

Template example

Subject: Welcome to {{academy}}!

Body:

Hi {{name}},

Welcome to {{academy}}! We're excited to have you with us.

Your plan: {{plan}}

Download the app to get started:
- iOS: [link]
- Android: [link]

See you on the mat!

Test templates

Before activating changes:

  1. Click Send test.
  2. You’ll receive the email in your inbox.
  3. Verify it looks correct.

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